DIT Service Catalog

Accessibility (Assistive technologies)

• Consulting for Assistive Technology - Student Disability Support Services

Accounts
Password management, network access, and identity management

• Morgan username and password
• Password Management
• Account generation and disabling process
  • Student
  • Employee
• Third-Party Service Accounts
• Administrative Access Accounts - Request
• Alumni Accounts

Classroom AV

• Support and instructions for Classroom AV

Communication & Collaboration
Institutional communication and collaboration needs including email, calendaring, telephones, video/web conferencing, web content management, and group messaging: Google Mail, Calendar, & Groups.

• Google Mail, Calendar, & Groups
• Secure Email
• Video Conferencing 
• Web Content Management (handled by the Office of Public Relations)
• Desktop Phones
• Mobile Devices

Computer Labs & Printing

• Computer Lab Locations
• WEPA Printing Kiosks
• Kumo - save files directly to Google Drive
• Virtual Computer Lab (VCL) Instructions for Students

Computing Services
Hardware, software installation, computer labs, printing, and cloud storage options:

• Required Computer Purchase Specifications
• Minimum Hardware Support Standards
• Software Library
• Software Installation Guidelines
• Computer Labs
• Student Print Kiosks
• Cloud Storage
• Microsoft 365 - Install MS Office on your personal device.
• Kumo - Save documents directly to your Google drive.

Consulting & Training
Online training, consulting/advisory services, online forms creation

• Software or hardware quotes and recommendations
• Training Creation Services
• Instructional Video Production
• Course Instructional Design
• Online Forms Design & Creation
• Consultation for Technology-Related Projects

Enterprise Data Management and Reporting

• Native Banner - Login
• WebSIS - Self-Service Banner - Login
• Training
• Reporting
• About Banner & WebSIS

Help, Support & Training

• Service Desk
• 24/7 IT Self-Help Portal
• Create your training videos with ATS

Network Connectivity

• Employee/Student Wireless Connectivity
• Guest Wireless Connectivity
• Eduroam
• VPN (Virtual Private Network)
• Register and Connect a Game Console or TV
• Rainbow - Cloud Telephony Application

Security
Security services that ensure data access controls, security, stewardship, integrity, and encryption:

• Acceptable Use Policy
• DIT Procedures, Guidelines, and Standards
• Security Awareness Training for Employees
• HECVAT

Software Library & Glossary of IT Terms

Technology for Teaching & Learning
Instructional technology tools, and resources supporting teaching and learning including learning management systems, instructional design, lecture capture, and other academic tools for faculty and students:

• Faculty Tutorial for the Learning Management System
• Instructional Technologies
  • Canvas for Faculty
  • Canvas for Students
  • Panopto and Record & Go Studio
  • Respondus Test Creation
  • Respondus Lockdown Browser
  • Turnitin - Plagiarism Detection Tool
• Faculty Professional Development
• Classroom AV Training Guides || Calendar
• Video Training Library (Infobase)
• Lecture Capture & Video Creation System
• Professional Development for Online Course Design & Teaching Online, Open Educational Resources

Telephone & Mobile Phones

• Desktop Phone
• Mobile Phones
• Rainbow - Cloud Telephony Application