Biography:

Xingxing Zu is an associate professor in the Department of Information Science & Systems at Morgan State University. She received her Bachelor's (B.E.) and Master's (M.E.) degrees in industrial engineering and her Ph.D. in operations management. Her research interests are quality management, corporate social responsibility, and business analytics. Her research has been published in Journal of Operations Management, Omega, European Journal of Operational Research, International Journal of Operations and Production Management, International Journal of Production Economics, Quality Management Journal, and others.

Research Interests:

Quality management, corporation social responsibility, business analytics

Recent Publications

Zu, X., Wang, X., and Cui, Y. 2023. Forecasting natural gas consumption in residential and commercial sectors in the US. Journal of Business Analytics. 6(1), 77-94.

Zu, X., and Cong, Y. 2021. Green at source: an empirical examination of the effectiveness and sustainability of operational-level environmental management practices in U.S. industry. Total Quality Management & Business Excellence, 33(11-12), 1213-1232.

He, Z., Deng, Y., Zhang, M., Zu, X., and Antony, J. 2017. An empirical investigation of the relationship between Six Sigma practices and organisational innovation. Total Quality Management & Business Excellence, 28(5-6), 459-480.

Xia, Y., Zu, X., and Shi, C. 2015. A profit-driven approach to building a “people-responsible” supply chain. European Journal of Operational Research, 241(2), 348–360.

Foster, M.K., Abbey, A., Callow, M., Zu, X., and Wilbon, A.D. 2015. Rethinking virtuality and its impact on teams. Small Group Research, 46(3), 267-299.

Zhu, X., Zu, X., Zhu, L., and Ma, H. 2015. A strategic analysis of mixed channel structure: Retail store ownership. International Journal of Business Analytics, 2(1), 39-59.

Zu, X., and Kaynak, H. 2012. An agency theory perspective on supply chain quality management. International Journal of Operations and Production Management, 32(4), 423-446.

Zu, X., Yao, D.Q., and Zhu, X.W. 2011. Quality management in China: The effect of firm characteristics and cultural profile. International Journal of Quality & Reliability Management, 28(8), 800-821.

Zu, X., Robbins, T., and Fredendall, L.D. 2010. Mapping the critical links between organizational culture and TQM/Six Sigma practices. International Journal of Production Economics, 123(1), 86-106.

Zu, X., and Fredendall, L.D. 2009 Enhancing Six Sigma implementation through human resource management. Quality Management Journal, 16(4), 41-54.

Zu, X. 2009. Infrastructure and core quality management practices: How do they affect quality? International Journal of Quality & Reliability Management, 26(2), 129-149.

Zu, X., Fredendall, L.D., and Douglas, T.J. 2008. The evolving theory of quality management: The role of Six Sigma. Journal of Operations Management, 26(5), 630-650.

Radhakrishnan, A., Zu, X., and Grover, V. 2008. A process-oriented perspective on differential business value creation by information technology: An empirical investigation. Omega, 36(6), 1105-1125.