Remote Counseling Services
Due to the COVID-19 pandemic, the Counseling Center is currently offering remote counseling services. These services are offered on a temporary basis to assist current counseling center clients who have returned home and need support in connecting with local mental health resources, counselors working remotely, or managing campus closures. Please see the FAQ below to learn more about remote counseling services:
What services are available as remote counseling?:
The Counseling Center will provide brief, supportive teletherapy sessions to current clients of the Counseling Center. These sessions should be considered "bridge care" until in-person sessions can resume, or the student can be connected with on-going mental health resources.
Morgan students who are not current clients of the Counseling Center may be connected via video conferencing or phone for a one time consultation and referral support with a counselor.
We are not accepting new requests for ongoing therapy at this time.
What do I do if I am experiencing a mental health crisis?:
If you are experiencing an immediate health or mental health crisis, please call 911, your primary care provider, or one of the agencies listed on our Crisis Hotlines web page for crisis intervention for next steps.
How does remote counseling work?:
The Counseling Center utilizes a HIPPA-compliant video and audio-conferencing platform, Zoom, to connect with students using their own webcam-enabled computers or smart phones. Information shared over Zoom is encrypted and no private health information is stored within the Zoom platform.
You and your counselor will engage in sessions only from a private location where they will not be overheard or interrupted.
Like traditional counseling services, counselors will maintain documentation of sessions in our HIPPA-compliant Electronic Medical Record system.
Students will complete an informed consent for teletherapy prior to engaging in remote counseling services. This will include having you provide an emergency contact that is local to you and a reliable call-back number, should the session be disrupted. When you call the x3130 extension, you will be provided with a web address that links you to the necessary forms you need to fill out.
Are there any limits or risks related to remote counseling services?:
The Counseling Center maintains discretion to determine if remote counseling services are an appropriate level/mode of care on a case-by-case basis.
Remote counseling may not be appropriate, or the best choice of service for reasons including, but not limited to:
- if the student is at heightened risk of harm to oneself or others
- lack of access to, or difficulty with, communications technology
- significant communications service disruptions
- need for more intensive services.
In addition, because of state laws, on-going teletherapy through the Counseling Center may not be available for students outside the state of Maryland.
Counselors can provide consultation by phone to assist students in connecting with supports at home. Please reach out to the Counseling Center at (443) 885-3130 if you have any questions about these suggestions regarding limits or risks related to remote counseling services.
Generally, students should also be aware that:
- Sessions could be disrupted, delayed, or communications distorted due to technical failures.
- Remote counseling involves alternative forms of communication that may reduce visual and auditory cues and increase the likelihood of misunderstanding one another.
- State laws govern the practice of teletherapy for licensed mental health clinicians. Counseling Center staff adhere to all applicable laws and guidelines in the provision of remote counseling services.
- Self-help resources through the Counseling Center's website and digital workshops remain available for students to access at anytime. Please consider checking out our Stress and Wellness, Self Care in Times of Stress and Crisis and Self-Help Apps pages.
The Counseling Center remains committed to supporting the emotional well-being of our students. Please do not hesitate to call with any questions or concerns.
Need Help Right Now?